Process Mining - Prof. Hajo Reijers (VU University Amsterdam, Eindhoven University of Technology)

Abstract: Process mining provides a new means to improve processes in a variety of application domains. There are two main drivers for this new technology. On the one hand, more and more events are being recorded thus providing detailed information about the history of processes. On the other hand, in most organizations there is a need to improve process performance (e.g., reduce costs and flow time) and compliance (e.g., avoid deviations or risks). This talk provides an introduction to process mining by presenting the core concepts and applications of this emerging technology.

Bio: Hajo Reijers is a full-time professor in Business Informatics at the Vrije Universiteit Amsterdam. He also holds a part-time, full professorship in Business Process Technologies at the Technische Universiteit Eindhoven and teaches at the TIAS Business School in the Operational Excellence program. He is interested in both the organizational and technological sides of process management, such as process modeling, workflow technology, process mining, and BPR. On these topics, he published over 150 scientific papers, chapters in edited books, and articles in professional journals. More information can be found on www.reijers.com. Hajo Reijers can be followed as @profBPM on Twitter.